We ship all shipments via. UPS and utilize their shipping rates.

Please see the travel time map on our Shipping Policy page https://www.jennyssweetsandmore.com/shipping-policy and review the shipping time table for general ground shipping to see the approximate days your package will take from our location to yours. UPS does not count Saturdays, Sundays or Holidays as delivery traveling days.

WARM WEATHER:

We do not guarantee the condition of your candy order when received. Melted candy is not considered a damage claim and will not be refunded. UPS does not air condition their shipments therefore, we strongly recommend purchasing our (up to) 2 day Refrigerant Gel Packs. We do not offer a method to keep your purchase cool except for placing a maximum of 2 refrigerant gel packs into your order.

During summer months, we do not ship chocolates on Thursdays and Fridays. Orders placed during this time will ship the following Monday.

QUALITY:

Please note that we are a small, mom and pop shop which means that we pride ourselves on attention to detail. Our homemade chocolates are made fresh to order. Large quantities of our chocolates may require additional time, up to 7 days, to create and ship your order.

We frown upon stocking shelves with "shelf sitters" meaning, your order will be created with extreme pride and care, especially for you. Additional time may be needed to create your order but we typically can ship within 24-48 hours.